FAQs

After connecting a splitter to my network it no longer works. Why?  

When using an KB-M2-01 you must use a splitter with the following specifications.

• MoCa 2.0
• Bi-directional
• 5 – 1500 Mhz 6kV
• Coax ports are 3.5 dB

Can I mix MoCA 1.x adapters with MoCA 2.0 adapters?

Yes, the MoCA 2.0 adapters are backward compatible with MoCA 1.x adapters. Be advised that the network speeds will not exceed the MoCA 1.x specifications.

Does the KB-M2-01 support VLAN tags?

The KB-M2-01 supports frames with VLAN tags and will prioritize traffic automatically based on the VLAN priority field value. It does not, however, add or remove VLAN tags.

How can I test the MoCA adapters for functionality?

These are basic plug n play devices. Do these quick tests for functionality in order at the location of the Modem/Router.

These tests require at least 2 of the KB-M2-01 adapters.

Test 1

Take both adapters, connect the Ethernet cable into both adapter’s Ethernet ports, take the coax cable and connect it to both adapters coax in port, connect both adapter’s power supplies. You should get all Power, Ethernet and Coax lights on the MoCA adapters.

If all the lights are lit then do the next test. If they are not lit try different Ethernet or coax cables.

Test 2

Connect an Ethernet cable from modem/router to first MoCA adapter. Connect a short coax cable between the coax in ports on both adapters. Connect an Ethernet cable from the 2nd adapter to a laptop/desktop. Power up the adapters and your computer should have internet access.

If both of the above tests pass, then the issue will either be with the coax cabling or splitter between the 2 locations or the settings on the modem/router or the computer.

How many MoCA devices can I have connected to my home network?

You can have a total of 16 MoCA devices connected to your home network.

Is the KB-M2-01 MoCA adapter compatible with Direct-TV or Dish network?

No, this adapter is compatible with cable services but not satellite services such as Direct-TV or Dish Network.

Is the CATV an output only connection?

Yes, The CATV connection is for cable TV video RF frequency output only, not input.

What is the maximum distance in between devices?

The maximum distance you can have in between devices is 300ft.

What MoCA version does the adapter use?

The devices use MoCA version 2.0.

Will the adapters pass audio/video when they are not powered on?

Yes, the device will still pass video over the coax if the device is powered off. But they will not pass ethernet traffic without being powered on.

Will the KB-M2-01 work with digital cable?

Yes, the KB-M2-01 should work in a digital cable environment.